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Re: HP Officejet 4500 Desktop problem with ink cartridges (464 Views)
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laserbeam Top Student
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laserbeam
Posts: 8
Registered: ‎03-08-2011
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HP Officejet 4500 Desktop problem with ink cartridges

‎08-14-2012 12:13 AM

I purchased this all in one printer this past February.  I just used up the cartridges's that came with the printer about 2 weeks ago.  Upon checking prices for replacement ones I would have to spend $70.00 for them.  The printer only cost $90.00 so why should I buy ink for $70.00.  Somehow this does not seem right and I will not spend that kind of money on replacement ink.  I ordered new or remanufactured cartridges from Ink Smile.com whom I've been dealing with for years since all we have purchased have been HP printers.  Well these cartridges did not work, msg keeps coming up "there seems to be a problem with one of the ink cartridges".  OK, the company gave me a refund so I re-ordered them thinking maybe I got a faulty cartridge but the 2nd batch gave me the same msg.  Is it the printer or has HP found someway to recognize that it is a re-manufactured cartridge?

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Associate Professor Associate Professor
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DevRao
Posts: 1,655
Registered: ‎02-03-2010
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Re: HP Officejet 4500 Desktop problem with ink cartridges

‎08-14-2012 05:06 AM

Hi,

 

Please refer the following link to t\s on the issue.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01953073&cc=us&dlc=en&lc=en&product=3919449&tmp...

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
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laserbeam Top Student
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laserbeam
Posts: 8
Registered: ‎03-08-2011
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Re: HP Officejet 4500 Desktop problem with ink cartridges

‎08-22-2012 11:25 PM

Sorry, but I followed all the instructions given and they still do not work.  It's funny I've bought nothing but HP products since 1999 and I've always used refilled cartridges never had a problem till I got this printer, so I am don with HP.  I will never buy another product from them again.  I just threw out $40.00.

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