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dorenie
Posts: 1
Member Since: ‎04-14-2014
Message 1 of 2 (157 Views)

HP Officejet 4500 G10

I can,t put the ink cartridge in the printer.  I get an error telling me I have a paper jam.  Took the back off, no jam.  I finally got the color ink in place, I hope but black won.t click in place.  I ready to throw the whole machine out n go just get a plain cheapy.

Regents Professor
Ciara_B
Posts: 6,328
Member Since: ‎11-27-2009
Message 2 of 2 (145 Views)

Re: HP Officejet 4500 G10

Sometimes installing the cartridge is a little tricky. Check out the video below which may help...

 

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02781039

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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