04-14-2014 02:28 PM
I can,t put the ink cartridge in the printer. I get an error telling me I have a paper jam. Took the back off, no jam. I finally got the color ink in place, I hope but black won.t click in place. I ready to throw the whole machine out n go just get a plain cheapy.
04-15-2014 02:59 AM
Sometimes installing the cartridge is a little tricky. Check out the video below which may help...
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies