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perfectionist71
Posts: 1
Member Since: ‎05-22-2014
Message 1 of 5 (349 Views)
Accepted Solution

HP Officejet 6500 All-in-One 709a Printer Printhead Resolution

I want to thank Bob Headrick for his suggestion to soak the printhead in hot water for 10 minutes.  It was a fantastic idea.  It did solve the problem with my printer.

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WyreNut
Posts: 12,118
Member Since: ‎07-03-2010
Message 2 of 5 (325 Views)

Re: HP Officejet 6500 All-in-One 709a Printer Printhead Resolution


perfectionist71 wrote:

I want to thank Bob Headrick for his suggestion to soak the printhead in hot water for 10 minutes.  It was a fantastic idea.  It did solve the problem with my printer.


Be sure to give him a "kudo" on his post by clicking the "thumbs up!" icon!   :-D 

 

Thank YOU for this positive feedback!

 

WyreNut

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I am a Volunteer here, not employed by HP.

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If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Retired
Russel-E
Posts: 3,313
Member Since: ‎01-09-2014
Message 3 of 5 (318 Views)

Re: HP Officejet 6500 All-in-One 709a Printer Printhead Resolution

Hi @Bob_Headrick , I think you'll need to see this one! :catwink:

I worked for HP.
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Bob_Headrick
Posts: 16,129
Member Since: ‎11-17-2008
Message 4 of 5 (313 Views)

Re: HP Officejet 6500 All-in-One 709a Printer Printhead Resolution

I am glad I could help.  For others looking for the solution for black not printing on the Officejet 6500a see the document here.  (Be sure to check the vents as shown in solution six.)  If this does not resolve the issue then soaking the printhead as shown in this post may help.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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KennaL
Posts: 2
Member Since: ‎01-22-2013
Message 5 of 5 (229 Views)

Re: HP Officejet 6500 All-in-One 709a Printer Printhead Resolution

Forgive me, but I could not find the "Accept as Solution" button. However, this has solved my problem before and it did once again. Thankfully, the fix lasted at least a year.

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