08-18-2014 02:45 PM
Hi anotherCA ,
After reviewing the issue, I would recommend contacting HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
08-26-2014 05:03 AM
Okay, so I clicked on US-English and got to a window that has a choice of "Contact Us," but when I click on that, it loops around to the same screen over and over...no phone number.
I really need to get this printer fixed or buy a new one, help!
08-26-2014 12:17 PM
I would recommend contacting HP at the following number:
11-21-2014 08:12 PM
Ok I was having the very same issue. I tried all the remedies everyone gave me.
One last Hail Mary I thought, I too out the ink cartidges and the cartridge holder. This has tiny screens that seem to get plugged up. I tried water soaking etc nothing worked.
Finally I took hydrogen peroxide and let it soak for 5 min. Ran it under water and then dried off the unit. That finally worked.
Hope this helps because if not was going to buy a new machine