Question
HP Officejet 6500 E709n printer - black ink not printing
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HP Support Agent
Jamieson
Posts: 4,922
Member Since: ‎03-11-2014
Message 161 of 164 (289 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

Hi anotherCA ,

 

After reviewing the issue,  I would recommend contacting HP directly.  You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.

 

Thank you for posting on the HP Forums.

Jamieson
I work on behalf of HP



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Honor Student
bkbeebe
Posts: 2
Member Since: ‎08-15-2014
Message 162 of 164 (257 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

Okay, so I clicked on US-English and got to a window that has a choice of "Contact Us," but when I click on that, it loops around to the same screen over and over...no phone number.

 

I really need to get this printer fixed or buy a new one, help!

HP Support Agent
Jamieson
Posts: 4,922
Member Since: ‎03-11-2014
Message 163 of 164 (242 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

Hi bkbeebe,

 

I would recommend contacting HP at the following number:

 

1-800-474-6836

 

Thanks,

Jamieson
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!
Student
Photosail
Posts: 1
Member Since: ‎11-21-2014
Message 164 of 164 (18 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

Ok I was having the very same issue. I tried all the remedies everyone gave me.

 

One last Hail Mary I thought,  I too out the ink cartidges and the cartridge holder. This has tiny screens that seem to get plugged up. I tried water soaking etc nothing worked.

 

Finally I took hydrogen peroxide and let it soak for 5 min. Ran it under water and then dried off the unit. That finally worked.

 

Hope this helps because if not was going to buy a new machine

 

 

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