Question
HP Officejet 6500 E709n printer - black ink not printing
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Honor Student
hyegirl
Posts: 2
Member Since: ‎04-27-2012
Message 31 of 163 (36,562 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

This actually worked....OMG!!!!       THANK YOU!!!!!!

Honor Student
hyegirl
Posts: 2
Member Since: ‎04-27-2012
Message 32 of 163 (36,560 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

OMG!!!! This actually worked......THANK YOU!!!!
Tutor
dpic44
Posts: 18
Member Since: ‎03-23-2012
Message 33 of 163 (36,554 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

What worked?  There were several suggestions.

Student
dawnr353
Posts: 1
Member Since: ‎05-01-2012
Message 34 of 163 (36,405 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I'm having all of these same issues and have tried all the troubleshooting, etc.

 

The printer was working fine this morning and then I ran the driver update and all of a sudden the black ink is not working!

 

Why isn't anyone from HP helping us out,??? it seems as though this is a common problem for this printer and its updates!

Tutor
dpic44
Posts: 18
Member Since: ‎03-23-2012
Message 35 of 163 (36,368 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I'm going to find the software that came with the printer and see if that resolves the issue.  I will let you all know what happens.  Keep your fingers crossed :smileyhappy:

Student
abuelo
Posts: 1
Member Since: ‎05-02-2012
Message 36 of 163 (36,329 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I was the proud owner of a HP: Officejet 6500 and all of a sudden could not print with the black cartridge.  After going through all the motions already mentioned I gave up.  I needed a printer and went out and purchased a new one. 

 

Good luck to all of those ahead of me.

Honor Student
satguruboy
Posts: 2
Member Since: ‎05-05-2012
Message 37 of 163 (36,200 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

Remove all the ink cartridges - remove the print head, left lever on right side - use isopropyl alcohol and clean the print surface (metal grids) using Q Tips - re-install print head, then cartridges - Printed perfectly after cleaning

Honor Student
mzmetz
Posts: 2
Member Since: ‎05-06-2012
Message 38 of 163 (36,166 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I recently replaced 4 ink cartridges. Now my black ink does not print and maybe others are not printing as well. I do see blue on the page, but none others. Please help!

Provost
Bob_Headrick
Posts: 16,011
Member Since: ‎11-17-2008
Message 39 of 163 (36,150 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing


mzmetz wrote:

I recently replaced 4 ink cartridges. Now my black ink does not print and maybe others are not printing as well. I do see blue on the page, but none others. Please help!


Try the steps in this post.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
gofast505
Posts: 1
Member Since: ‎05-06-2012
Message 40 of 163 (36,127 Views)

Re: HP Officejet 6500 E709n printer - black ink not printing

I have the same problem.  Black ink not printing and this is NOT a alignment or cleaning or new ink issue.  I know this because this is a networked computer.  My windows 7 64 machines all now display this problem, any other computer on my network, including a mac prints fine.

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