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08-19-2012 06:21 AM
After replacing the ink cartridge because the printer says they are out, I only get 3-5 pages out of the new ink cartridge before it tells me they are out again and the printer doesn't print anymore.
08-22-2012 04:29 PM
- Turn on the HP product.
- Open the print cartridge access door.
- Remove both cartridges.
- Wipe the electrical contact points of the print cartridge with a cloth. Print cartridges ship from the factory with a thin coating of protective grease on them to prevent oxidation. This coating may be preventing good electrical contact.
- Unplug the power cord, wait five seconds, and then plug it back in.
- Reinstall the print cartridges. Perform a print cartridge alignment if prompted.