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05-05-2012 06:28 AM
I installed a new black ink print cartridge and now cannot clear an error message that says Refer to Printer documentation, with the orange exclamation point flashing. I tried removing and replacing the cartridge, unplugging the printer, and all the other low-tech suggestions, as well as HP's useless scan doctor utility. Nothing works. Any solutions out there? It's a Photosmart 5280 All-in-One. Thank you!