HP Photosmart 5514 Won't print black even with brand new cartridge

[toneychoi]

I am in San Francisco, US.

[niccy15]

I have the same problem. No guarranty anymore. From the Netherlands.

Tried cleaning, calibrating, remove 'inktvlek'.

There is black printing, but very bad.

That was the reason I put in new ink. Using HP ink. Changed all colors, but doesn't help. On the test page de colors are printed very well but only black is bad printed.

[HevnLgh]

toneychoi,

I have sent you a Private Message to your inbox please go to your Userpage to the right of your Username you will see your inbox.

Thanks,

[niccy15]

I didnt receive a massage. ...

[billmcbride]

Hi

I'm also having the same problem. The printer was printing fine till it was getting low on black ink and I replaced it with a new HP cartridge. Now it won't print black.

I have completed all the steps : Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages,

I also did this:  printhead cleaning stages,  all three stages, and waited 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.

I am still unable to print in black ink, I am in Florida USA.

The HP Warranty Checker shows that my printer is out of warranty.

Thanks,

Bill

[HevnLgh]

Hello billmcbride,

Thank you very much for your informative post as well as for leaving me with all the requested information!!

I have sent you a Private message on the Forums, please go to your Userpage to the right of your Username you will see your inbox.

[BritSol]

My 5514 has just started the no black print out issue. I have always used HP ink, and I have just tried 2 new cartridges with no success.

I am in Mississauga, Ontario, Canada.

I have followed all the instructions for checking the cartridges and cleaning at http://support.hp.com/us-en/document/c03955472

The printer warranty expired last year.

It seems like this is not a rare issue.

[HevnLgh]

Hello BritSol,

Welcome to the HP Support Forums! 🙂 I see you have completed the troubleshooting recommendations with no success. I have gone ahead and sent you a Private Message on the Forums, please go to your Userpage to the right of your Username you will see your inbox.

Thanks,

[Amo63]

I have been reading and followed all instructions and pretty annoyed about the secret / private messages. Seems this is a defect in the printhead. What can we do if we are no longer under warranty.

Thanks

[Amo63]

I'm in NY and bought product from Staples about 1.5 years back.  I felt the issue was with the new cartridge and returned  set back to Costco.  Wasted  many hours - Disappointed.  Should of just bought  another printer that lasts longer.