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Honor Student
gmc6510
Posts: 2
Member Since: ‎09-02-2013
Message 1 of 2 (185 Views)

HP Photosmart 6510 unable to print black ink/copy

[ Edited ]

I am having the same problems with my less-than-year-old 6510.  Could you please send me the other hard reset steps you sent the others?  My email is [Personal Information Removed]

Regents Professor
Ciara_B
Posts: 6,314
Member Since: ‎11-27-2009
Message 2 of 2 (140 Views)

Re: HP Photosmart 6510 unable to print black ink/copy

[ Edited ]

gmc6510 wrote:

I am having the same problems with my less-than-year-old 6510.  Could you please send me the other hard reset steps you sent the others?  My email is [Personal Information Removed]


As your printer is less than a year it's likely still in warranty, so I would definitely recommend contacting HP Phone support as you may require a replacement.

 

Please let us know how you get on

Thanks

Ciara

 

Black not printing

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Black-not-printing/m-p/2926025

 

HP Phone No.s

http://welcome.hp.com/country/us/en/wwcontact_us.html

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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