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Deshotels1015
Posts: 3
Member Since: ‎05-27-2013
Message 1 of 19 (13,227 Views)
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HP Photosmart 6520 - Black ink not printing after being replaced

I replaced all 4 cartridges in my printer and tried to print out a form but the black ink is not printing. Thinking maybe I bought a defected cartridge I bought another one but I'm still having the same problem. This is the first time I've had to replace my cartridges (still had originals in - printer was bought in December). I've never had printing issues before. Please help....in desperate need of my working printer!!

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CALVINMARTIN
Posts: 1
Member Since: ‎05-27-2013
Message 2 of 19 (13,212 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

I own a HP 6000 and had same problen with  a new black replacement.  what to do? First take out all cartridges, next take out print head. Wash with hydrogen peroxide, (it will not harm the print head). Ink may have dried to the print head. Next  wash with water, let the print head dry. Next, install all cartridges plus the new black ink cartridge. Run several pages on black as the black ink must go to the print head. ( printing will  not print)  The black will start after perhaps  one or two sheets of paper. Best results, do not let black ink run out.

If printing with color, same problem. Good luck!

Distinguished Professor
Rich1
Posts: 2,840
Member Since: ‎01-11-2012
Message 3 of 19 (13,174 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

Hi Deshotels1015,

 

Were you able to resolve the problem you were experiencing? 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
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Honor Student
barbil
Posts: 3
Member Since: ‎08-31-2013
Message 4 of 19 (12,866 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

I read how to clean the print head, but how do i get it out. It does not want to just lift out like the old Cannon I had did.

 

 

It is an HP 6520

 

thanks

Barbil

Distinguished Professor
Rich1
Posts: 2,840
Member Since: ‎01-11-2012
Message 5 of 19 (12,727 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

Hi barbil,

 

The printhead for this printer is not removable. 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
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Honor Student
barbil
Posts: 3
Member Since: ‎08-31-2013
Message 6 of 19 (12,717 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

Thanks for the help RIch.

Regents Professor
Ciara_B
Posts: 6,396
Member Since: ‎11-27-2009
Message 7 of 19 (12,686 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

Hi Barbil

As Rich states, this printhead is not removable (no latch at the side)

Printhead with latch compared to without latch.jpg

 

 

If your printer is still in warranty I would suggest contacting HP phone support as you may require a replacement.

Please let us know how you get on...

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
barbil
Posts: 3
Member Since: ‎08-31-2013
Message 8 of 19 (12,675 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

Thanks for the help. The printer is being replaced as it is under warranty.

Regents Professor
Ciara_B
Posts: 6,396
Member Since: ‎11-27-2009
Message 9 of 19 (12,670 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

Hi barbil, glad to hear you're getting it replaced. 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
BillMig
Posts: 2
Member Since: ‎06-29-2014
Message 10 of 19 (4,556 Views)

Re: HP Photosmart 6520 - Black ink not printing after being replaced

And what about a printer OUT of warranty? Just junk it and replace it?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation