Posts: 1
Member Since: ‎09-12-2013
Message 1 of 2 (893 Views)

HP Photosmart 7520 Printer cartridge troubleshooter

My all-in-one 7520 printer continues to give me cartridge issues.  Message - "One of more cartridges appear to be missing or damaged." I have spent lots of money installing brand-new cartridges, cleaned the gold contacts on the cartridges and the printer contacts in the holder....completely followed directions and still get cartridge messages with the blue or the yellow. Have reinstalled several times with new cartridges????? What to do next? My printer is fairly new, bought in June, 2013 and have 2-year protection plan.

Regents Professor
Posts: 7,940
Member Since: ‎11-27-2009
Message 2 of 2 (878 Views)

Re: HP Photosmart 7520 Printer cartridge troubleshooter

Hi Duss, so if you've followed the recommended steps then I'd suggest contacting HP phone support as you may require a replacement.


Contact Phone no.s


Please let us know how you get on



Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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