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Duss
Posts: 1
Member Since: ‎09-12-2013
Message 1 of 2 (511 Views)

HP Photosmart 7520 Printer cartridge troubleshooter

My all-in-one 7520 printer continues to give me cartridge issues.  Message - "One of more cartridges appear to be missing or damaged." I have spent lots of money installing brand-new cartridges, cleaned the gold contacts on the cartridges and the printer contacts in the holder....completely followed directions and still get cartridge messages with the blue or the yellow. Have reinstalled several times with new cartridges????? What to do next? My printer is fairly new, bought in June, 2013 and have 2-year protection plan.

Regents Professor
Ciara_B
Posts: 6,213
Member Since: ‎11-27-2009
Message 2 of 2 (496 Views)

Re: HP Photosmart 7520 Printer cartridge troubleshooter

Hi Duss, so if you've followed the recommended steps then I'd suggest contacting HP phone support as you may require a replacement.

 

Contact Phone no.s

http://welcome.hp.com/country/us/en/wwcontact_us.html

 

Please let us know how you get on

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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