07-23-2011 09:12 AM
I have an HP Photosmart C4180 All - In - One (Model: Q8110B)
Software Version: 082.000.233.000
Firmware Version: R0618FxNxxN0
Printer Driver Version: 126.96.36.199
I installed a 98 black ink cartridge, but my printer saying that printer cartridge is not intended for use in this printer.
Is there a solution to fix this problem?
07-23-2011 10:53 AM
Try the troubleshooting steps in this page. One other thing to check - was the original cartridge a #98? If you have moved to a new region with the printer there are additional issues that may apply regarding regionalization, HP's web page on the subject is here.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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