Question
Reply
 
Student
photosmoshd110
Posts: 1
Member Since: ‎09-29-2012
Message 1 of 2 (189 Views)

HP Photosmart D110's printhead

When I insert both Ink catridge, they both "clicks" nice.

The color one is tightly secured and it firmly sticks to the "ceiling" of the inkhead.

However, the black one is kind of sticking out forward and there is a

quarter inch gap between its top region and the ceiling of the inkhead.

so the black ink cartridege's bottom touches the printer when moving horizontally,

making printer not working.

I purchased ink cartridge for black one hoping its problem of the cartridege, but it didnt work.

please help me.

Master's Graduate
KennyB3
Posts: 350
Member Since: ‎10-17-2011
Message 2 of 2 (168 Views)

Re: HP Photosmart D110's printhead

photosmoshd110,

 

You probably need a flashlight to see what exactly is going on.  Check the flaps on the bottom of the carriage that holds the cartridge up, seems like that would be where the problem is.

Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.

Best Regards,
Kenneth
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation