08-02-2014 06:35 PM
This has been an issue since the day I bought it...black ink gone after 2-3 uses of printing a few pages. When i return for the 3rd or 4th use...faded black and eventually nothing. Is there something i can do (or not do ) to preserve the ink? Does it leak so maybe i should remove the cartridge when not in use?
08-03-2014 01:40 PM
There are a few things to check:
- Check the vents are clear as shown in solution three of the document here.
- Make sure the printer is always connected to a live outlet. If the printer is connected to an external switch (like an outlet switch or a power director) the printheads may dry out. Disconnecting the power will also cause the printer to use more ink when the printer is turned on.
- Do not run cleaning cycles unless necessary (very rarely).
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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