HP photo B210a not printing black ink with a new cartridge installed (908 Views)
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Honor Student
trilady
Posts: 2
Registered: ‎04-30-2012
Message 1 of 2 (908 Views)

HP photo B210a not printing black ink with a new cartridge installed

The color cartridges print when I clean the heads, etc. but the black cartridge will not print.  It did fine, it ran out of ink, so, I replaced the cartridge with new ink, the same HP ink I always use.  I thought it was the cartridge, do, I bought another one, and it too did not print. After several times cleaning, aligning, removing and reinserting, to no avail did it print black.  What gives?  What do I need to do to correct this situation. It is an HP all-in-one inkjet printer, B210a.  It is only 1.5 years old and not used that much. 

 

Thanks,

 

Bonnie

Honor Student
inmyview
Posts: 2
Registered: ‎05-16-2012
Message 2 of 2 (871 Views)

Re: HP photo B210a not printing black ink with a new cartridge installed

You could try this simple reset that worked for me with my HP photosmart C6100

1) When the printer is turned ON, Disconnect and then reconnect the power cord.

2) When the lights begin to flash, press ON and CANCEL buttons simultaneously.

3) When the printer turns OFF, release the buttons.

4) Now turn ON the printer
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