04-18-2014 10:33 AM
I, too, just ran across the black in stopped printing. I just bought new cartridges ($85) worth and put the new cartridges in. Black still wont print. I tried everything as far as printer tools. Any new suggestions out there? If I have to buy another printer, it wont be HP....
05-14-2014 08:54 AM
Please click on wrench or setup >click on tools and >select clean printhead from the tools.
try the clean printhead 3 times.
Although I am an HP employee, I am speaking for myself and not for HP.
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