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04-23-2012 04:42 AM - edited 04-23-2012 05:05 AM
My HP printer won't print black ink :-)
I have: printed the self test diagnostic page - (printed out pink!)
printed the print quality diagnostic page
aligned the printhead
cleaned the printhead
calibrated the line feed
NOTHING has worked :-( please can someone HELPPPPPPPPPP
04-23-2012 05:21 AM
Please check if the Black ink level is atleast 1/4 .
Please perform the "Clean Printhead " for 2 times.
If the printer does not print in Black , then it might be a printer hardware problem, where in the Printer or the Printhead has to be replaced.
Please call HP Tech for the further support .. (US) 1-800-474-6836
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