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04-09-2012 11:49 AM
I am trying to print using the black and white cartridge only because magenta is out of ink but I'm getting the following error message in HP Photosmart C7200 series print dialog:
The printer is out of ink.
The following ink cartridges are empty: Magenta. Replace these ink cartridges to resume printing.
How can I print with the black and white cartridge only?
Mac OSX 10.7.3
HP Photosmart C7280 (7200 series)
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04-09-2012 01:02 PM
Unfortunately It is not possible to print using the black and white while any of the ink cartridges are empty.
Using the Black ink only possible while there is color ink as well.
While the color ink is not required for prinitng purposes, it do required for ,maintnance operations of the device.
As the device contain an internal printhead (IIC system), lack of color ink will damage the printing system shortly. Therefore the device will not be functional when there is no ink in order to avoid damaging the system.
For users who wish to print using just black ink (despite the reduced print quality), many HP printers offer options. For example, a driver colour setting (by selecting "print in greyscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode", which allows the user to continue to print with just the black cartridge when the colour cartridge is removed or not installed.In HP IIC systems, all supplies are required to be installed in the printer for the printer to function (Source: http://h10060.www1.hp.com/pageyield/en-150/article
If my post resolved your problem, please mark it as as Accepted Solution
07-02-2012 01:50 PM
I am absolutely disgusted by this; clearly a scam from HP to make more money by selling extra ink cartridges!! I will make sure to never buy any products from the shoddy rip off merchants at HP ever again!!
You should be ashamed!!
08-04-2012 10:29 PM
Are you serious???
I have to have ink in ALL CARTRIDGES to print only in B/W? That seems utterly anti-intuitive, and why make some "IIC yadda yadda" technology that requires unnecessary ink colors to print in black/white?
I can't understand why this is the case.
I want to know ONE thing, please:
If I go out and buy MAGENTA ink (currently depleted) and THEN I change my settings to "grayscale," will I then be able to print using the black cartridge ONLY? Will the other cartridges continue to deplete? Will I have to eventually go out and buy one of the other colors again? Please someone from HP explain this really unsual and frustrating problem to your users in a thorough and highlighted answer?