How do I do the full reset on my HP Photosmart 5510 all in one printer

[thijsee]

I'm having the same printer/issue:

- I applied a new black cartridge

- since then, the printer doesn't print black

- I tried all 3 hints from post 'Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 5510 e-All-in-One Printer Series'

- my printer (5514/B111c) is out of warranty

- my location is the Netherlands

Please can you help me?

[Omar-E]

@thijsee 

Thank you for using HP support forum.  I have sent you a private message.  If you’re unsure how to check your private messages please click here.

Thank you,

Omar

[zirado]

Hi, I´ve got also the HP Photosmart 5510 All in one and like many other user, as I see in here and other messages topics in the forum, my printer decided suddenly not to print black.

I tried every solution from this link and no results, I spent also about 40$ in genuine cartridges and wasted lot of time.

My printer is out of warranty.

Can you send me the instructions by private message please??

[MikaelC]

Sweden

[Sunshyn2005]

Hi @zirado 

I need to know your Country/region, Please include your country/region in your next post. Thanks.

@MikaelC  

I will send you a PM (Private Message), but before I do, feel free to review the HP Privacy Statement.

This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is readily available on our HP.com home page and at the bottom of every HP web page.

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[zirado]

I´m from Spain/Europe

Thank you

[Sunshyn2005]

Hi @zirado 

I have sent you a private message.

[benprint]

i have the same printer and already change the catridge (all of then) into bran new one (orginal) and ik keeps saying :

One ore more catridged are not there or dagamed install ore replace de catridge. but all of them are in the error.

so maybe a factory reset soft / hard will help ?

How can i do this

[rebelrainado]

Could you PM me the instructions on the reset for my HP photosmart 5510 that is not printing black ink. 

Thanks

[Sunshyn2005]

Hi @benprint 

Before performing a reset, I suggest completing the steps in the following document; 'Incompatible Ink Cartridge(s),' 'Cartridge Problem,' or 'The Indicated Ink Cartridge(s) Must Be Rep....

@rebelrainado 

Before I PM you anything, could you kindly let me know what Country you are in?