02-22-2013 10:01 AM
I was told the printhead needs to be replace on My officejet 6700. I can't find where I can order the printhead and how to install it. HP support said because I use a non standard Ink cart that it damaged the printhead. Can anyone help.
02-25-2013 10:51 AM
I am sorry to hear that you are having that problem with the printer.The printhead on the Officejet 6700 is a non replaceable part as that cannot be removed from the printer. At this point one would be looking at product replacement.