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Honor Student
d2fishn
Posts: 3
Member Since: ‎06-16-2014
Message 1 of 2 (112 Views)

Hp 5510 printer.

Have hp printer 5510 bought all new ink today (HP) installed, all the colors work great except BLACK. Ihave read the posts,tried cleaning the vent on top ran the clean print heads still no black.why? Bought tri pak of 564 blk and all the colors, (HP) about the price of a new printer.. any ideals HP? Thank you....

Regents Professor
Ciara_B
Posts: 6,480
Member Since: ‎11-27-2009
Message 2 of 2 (96 Views)

Re: Hp 5510 printer.

Hi, is the printer within warranty? (typically one year from date of purchase)

 

Troubleshooting steps

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c03425035

 

 

HP phone support

http://welcome.hp.com/country/us/en/wwcontact_us.html

 

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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