12-07-2013 12:34 AM
i have a year old Hp deskjet 2510 all-in-one. Have also installed a new black cartridge. & levels shown by software & harware abt ink levels are full. still its not printing, even the test page. whot might b the problem ??? plz help
& didnt use it for few months after new cartridge installing ... how to clean the printer head ??? cannot find a video or image tutorial abt it ... plz help
12-10-2013 10:50 AM
I understand that you are having an issue getting the printer to print black ink. I will try my best to help you resolve this issue. Follow the steps in this document for Troubleshooting Print Quality Issues, There are several steps for cleaning the contacts on the ink cartridge.
Let me know if this helped or if you need further assistance.
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies