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I get a message, The Cartridge Cradel cannot move. Check Device for Paper Jam or Obstruction. (72 Views)
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artmatt451 Student
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artmatt451
Posts: 1
Registered: ‎01-11-2012
Message 1 of 2 (72 Views)
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I get a message, The Cartridge Cradel cannot move. Check Device for Paper Jam or Obstruction.

‎01-11-2012 06:26 PM

There is no jam and I do not see an obstruction

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Grad Student Grad Student
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skippyjohnson
Posts: 476
Registered: ‎12-05-2008
Message 2 of 2 (66 Views)
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Re: I get a message, The Cartridge Cradel cannot move. Check Device for Paper Jam or Obstruction.

‎01-11-2012 08:20 PM

What printer model do you have?

I am an HP employee.
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