Question
Reply
 
Student
Selasi
Posts: 1
Member Since: ‎04-23-2014
Message 1 of 2 (132 Views)

IN CATRIDGE FALURE, DAMAGE OR INCOMPACTIBLE

I HAVE HP INKJET 1000 SERIES PRINTER WHICH USES 61 CATRIDGE AFTER REFILING THE BLACK, THE PRINTER CANOT AXCEPT IT AGAIN. IT GIVES ME A MESSAGE CATRIDGE FAILURE OR DAMAGE, SOMETIMES INCOMPACTBLE.

 

PLEASE HELP ME, HOW DO I RESET THE PRINTER TO ACEPT THE CATRIDGE?

 

Intern
Hui_Assist
Posts: 45
Member Since: ‎07-30-2010
Message 2 of 2 (69 Views)

Re: IN CATRIDGE FALURE, DAMAGE OR INCOMPACTIBLE

Hi,

It could had been a physical damage after refilling and warranty will be void. We encourage usage of genuine HP products to prevent damage to printhead and printer.

 

Thanks

______________________________________________________________________________________________________________
While I am an HP employee, I am not a expert on all our products. If I offer advice, I'm not speaking for HP on how to solve an issue, but I'll do my personal best to help you.Was your question answered? Mark it as an Accepted Solution! See a great post? Give it a Kudos!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation