05-21-2012 08:24 AM
An ink cartridge leaked. I cleaned up what ink I could and replaced the cartridge and am getting an error. "The Printhead installed is not intended for use in this printer, or is damaged." I replaced the ink cartridge again. I still have the same error and I can't clear the message. I've rebooted, reinstalled driver, and don't know what to do next. I'm using Windows 7 operating system.
05-25-2012 07:07 AM
I am having the same exact problem with all brand new cartridges, no ink leaks, spills nothing. Have you found a resolution? I'm ready to pull my hair out!
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies