Incompatible cartridge

[Carolus]

HP Deskjet 3050 AIO J610 series - Cartridge Tri-colour number 122 CH562HE, sold together with the printer. 

After installing, restarting the computer, disconnecting the printer from the mains, reconnecting. I can print (via Wireless), but the red light keeps on blinking.

Question: is Tri-colour cartridge # 122 the correct one?

TIA

[Picardje]

Hi,

In whcih country are you located? So that i can check if thats the correct cartridge for your region.

[Carolus]

I am in Israel, where I purchased both the printer and the cartridges from Office Depot, that is an authorized HP seller. Thanks in advance.

[Picardje]

Hi cant find that out fast, mostly because I cannot make head or tails from your language on the israel site. But i know someone from hp who lives in israel so i will get back to you asap.

[Picardje · Accepted solution]

Hi,

According to my friend/colleage in israel it should be the correct one. So if its not working call your local HP and troubleshoot it, as a cartridge has its own warrenty.

[ShlomiL]

Shalom Carolus

Indeed, 122 is the correct ink cartridge for the printer, as you may find listed as Region 3 below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02461090&tmp_task=prodinfoCategory&cc=il&dlc=he...

Please try following the steps listed for the specific blinking light pattern:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02439918&cc=il&dlc=he&lc=he&product=4066452&tmp...

Please let me know if that helps,

Shlomi

[Picardje]

And their my israel friend is :-) Tnx ShlomiL

[Carolus]

Thank you and your friend, that's good work!

[FreddyBenz]

I don't speak Hebrew!

Thanks anyhow.

[Carolus]

Most of HP's site in Israel displays in Hebrew.

I can speak, write and read Hebrew, so I do make heads and tails of HP's content.

ALL my posts to this forum have been, and are in US English.

Thank you for your help.