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03-27-2012 10:34 AM - last edited on 03-30-2012 10:39 AM by SedonaF
On HP C7280 I get frequent 'Ink System Failure: Error: 0xc19a0035 On screen instruction to 'Turn power off and on again'. This works, with a lot of start up activity but after turn on there is the warning: Improper shutdown. What is going on, how do I get help, this is very annoying.
04-03-2012 06:35 AM
I have much the same symptoms with a C6380, including an identical error message. This has been happening for a couple of months, before which the printer has worked admirably for two or three years. Can there have been a software change - a driver, or something, which has recently provoked this error?
04-04-2012 03:56 PM
This article should help resolve the error you are getting:
Give the steps a try and let us know if it helps.
Best of Luck!
09-01-2012 07:29 PM
I started getting exactly the same symptoms, a couple of months ago, with a printer C7280 about 4 years old, which worked just fine until now. It still works fine, but now I have to do a lot of restarting.
The documents referred to below is useless. It asks me to go through steps which do not resolve anything. And then it says, if it doesn't help, your printer needs service.
But the printer works just fine. I don't want to take it to be serviced if it prints without any problems. It's just that this error message is very annoying. There must be a simpler way to get rid of this message.
11-13-2012 09:08 AM
I have gone through this message and cleaned my print head. There was a lot of ink on the printhead. Then I checked out the area where the printer carriage settles. The sponge and reservoir where the excess ink is supposed to fall was coated with ink. The instructions might want to include a thorough checking over and cleaning of the holding area for the printhead as well.
11-13-2012 09:57 AM
Thanks for the great input! I am sure this will help out others in the community .