HP Support Forums
Join in the conversation.
04-16-2012 02:43 PM
When I replaced the Print Black cartridge last week, My HP Photosmart Premium C309a, purchased 12/22/09, now defaults to the message: Ink System Failure, Oxc19a 0036. I need to know if this is repairable. Can I replace the printer head. For what cost? Or must I now purchase a new printer?
Solved! Go to Solution.
04-17-2012 01:58 AM
Please click Ink System Failure totorubleshoot .
If issue still persists, then please call HP Tech support ( US ) - 1-800-474-6836 for other options.
Help the community by marking this post .
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!
04-17-2012 08:23 AM
I clicked on your link, but the link failed. However, I did find the Ink Failure solutions page yesterday and ran through the suggested fixes. Unfortunately, nothing helped and I did finally call a Tech. I have now purchased a "reconditioned" HP 8600 to repolace my C309a. Hated to spend the money, but hoping it will last longer than the last.
I appreciate your input.