HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Ink cartridge issue (74 Views)
Reply
Reply
Topic Options
Joahooah Student
Student
Joahooah
Posts: 1
Registered: ‎04-13-2012
Message 1 of 1 (74 Views)
Report Inappropriate Content

Ink cartridge issue

‎04-13-2012 11:04 PM

My printer is having a problem with the black ink cartridge. Everything appears to be in working order, there are no error messages or anything, and the printer recognises the cartridge and shows that it is full but won't print from it.  I have taken it out and replaced it, and it does the same thing with every cartridge I have.  The color cartridge work just fine though.

  Details

 

Product Name HP Envy 100 D410 series

Product Model Number CN517A

Product Serial Number CN0ACD21JM05KZ

Service ID 21237

Firmware Version SLM1CN1039HR

Total Page Count 776

Country/Region USA

0
Reply
0
Please use plain text.