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Re: Ink issue (70 Views)
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suesibq Student
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suesibq
Posts: 1
Registered: ‎09-20-2011
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Ink issue

‎09-20-2011 01:46 PM

Please help

I have a C4583 - Photosmart all in one series. I purchased the machine in Qatar, Middle East. The ink in this country for the machine was 140 and 141

I have now come home and replaced the ink in the uk is 350 and 351. However, the machine does not recognise the ink and will not work. I have made sure that the setting is on the UK but  it will still not recognize the ink cartridges.

 

Any ideas on how I can make it work please??

thank you

sue

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Teacher Teacher
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Blanco474
Posts: 148
Registered: ‎09-12-2011
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Re: Ink issue

‎09-20-2011 01:57 PM

Your printer will need to be regionalized.

If you plan on using your printer in the UK, you must call  the regional HP support center (http://www8.hp.com/uk/en/contact-hp/phone-assist.html)   and let them know you need your printer regionalized for the United Kingdom. I may warn you that not all models can be regionalized but they may be able to advise you. 

 



I am an HP employee, Printer/All-in-One Expert.
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