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BJFan
Posts: 1
Member Since: ‎08-08-2014
Message 1 of 2 (90 Views)

Ink level full but printer will not print.

My printer is acting as if it is out of ink. After installing a new cartridge nothing has changed. What do I do next?
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Bob_Headrick
Posts: 15,634
Member Since: ‎11-17-2008
Message 2 of 2 (45 Views)

Re: Ink level full but printer will not print.

Please read this post then provide some details.  What printer model? What operating system?  Are there any error messages on the printer or computer screen? 

 

Is your printer still in warranty? You can check with HP's warranty tool here.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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