This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Ink level still shows low after replacing cartridge on OfficeJet Pro L7680 (394 Views)
Reply
Honor Student
pikespeakbob
Posts: 2
Registered: ‎03-19-2012
Message 1 of 4 (407 Views)
Accepted Solution

Ink level still shows low after replacing cartridge on OfficeJet Pro L7680

Replaced black 88XL cartridge, still shows low ink level but prints come out OK.

Please use plain text.
Distinguished Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 2 of 4 (396 Views)

Re: Ink level still shows low after replacing cartridge on OfficeJet Pro L7680

Hello pikespeakbob

 

Have you used XL cartridges in your printer before? According to this article it may just not be reading it correctly. I would read the article below even though that states a different ink number.

Low-Ink Message

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Please use plain text.
Honor Student
pikespeakbob
Posts: 2
Registered: ‎03-19-2012
Message 3 of 4 (394 Views)

Re: Ink level still shows low after replacing cartridge on OfficeJet Pro L7680


Travis_C wrote:

Hello pikespeakbob

 

Have you used XL cartridges in your printer before? According to this article it may just not be reading it correctly. I would read the article below even though that states a different ink number.

Low-Ink Message



My bad!!

At first I thought it might be the "electronic device" on the cartridge that was at fault but when I rechecked it against the cartridge I replaced it felt a little light.  I weighed both cartridges on a postal scale and they weighed the same-1.9 oz.  It turns out that it also was a used cartridge that I must have placed in a new cartridge cardboard container so I thought it was new.  I even found the date I had written on the cartridge when I originally installed it, should have looked more closely.  Case closed.

 

Thanks for the response.

Please use plain text.
Distinguished Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 4 of 4 (376 Views)

Re: Ink level still shows low after replacing cartridge on OfficeJet Pro L7680

Hello pikespeakbob

 

Glad you figured it out. I'm sure most people have done something similar I know I have. :smileylol:

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Please use plain text.