03-27-2014 09:21 AM
I'm going to send you a private msg (check out envelope at top right)
03-31-2014 07:03 PM
I am really disappointed with HP. When I bouyght my nprinter, I was never told that I would not be able to use it in another country.
When the cartridges depleted, I bought the ones indicated by the software and still cannot use it.,
It is been two weeks since I got in touch with the local support and so far, no contact back.
Now, I have the most expensive paper weight.
HP surely lost one costumer.
04-01-2014 08:34 AM
I got your private message, I'll request that the support team contacts you.
04-01-2014 08:37 AM
Sorry to hear about this experience, I will contact the Support team again on your behalf and ask that they contact you.
04-01-2014 02:04 PM - edited 04-01-2014 02:06 PM
Today, finally they got in touch. But the support guy told me that I had to have the original cartridges in order to print a test page.
As I do not have them, he said there is nothing he can do.
I think I am giving up on HP products.