06-09-2013 02:36 PM
I have an HP 6500 Officejet, it's always been a good printer.
I Just changed my ink cartridges and now my printer won't print. It says it is printing, acts like it's printing and is spitting out blank paper.
I've reset the printer and re-booted my computer, same thing. I've re-iinstalled the drivers with all the updates and gone through the troubleshooting program. Nothing is working.
06-10-2013 01:37 PM
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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08-07-2013 11:50 AM
What printer do you have?
What is the exact error message you getting?
Give Kudos to say "thanks" by clicking on the white star under my name.
Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
03-08-2014 01:17 PM
I have just replaced my ink cartridges and now my printer doesn't print black. I have also done the head cleaning process a couple of times. The colors work but the black is not.