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lilredcaboose
Posts: 1
Member Since: ‎06-09-2013
Message 1 of 7 (1,778 Views)

Just changed my ink cartridges and now my printer won't print.

I have an HP 6500 Officejet, it's always been a good printer.  

 

I Just changed my ink cartridges and now my printer won't print.  It says it is printing, acts like it's printing and is spitting out blank paper.  

 

I've reset the printer and re-booted my computer, same thing.  I've re-iinstalled the drivers with all the updates and gone through the troubleshooting program.  Nothing is working.  

 

Any ideas?

 

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Bob_Headrick
Posts: 15,259
Member Since: ‎11-17-2008
Message 2 of 7 (1,761 Views)

Re: Just changed my ink cartridges and now my printer won't print.

I would suggest the troubleshooting steps in this document.  If that does not resolve the issue the post here may help.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Top Student
Broker62
Posts: 6
Member Since: ‎08-07-2013
Message 3 of 7 (1,657 Views)

Re: Just changed my ink cartridges and now my printer won't print.

Help, Their is a problem with ink system, we bought another set of Inks and still have the problelm...

Top Student
Broker62
Posts: 6
Member Since: ‎08-07-2013
Message 4 of 7 (1,653 Views)

Re: Just changed my ink cartridges and now my printer won't print.

Where are you????

Top Student
Broker62
Posts: 6
Member Since: ‎08-07-2013
Message 5 of 7 (1,648 Views)

Re: Just changed my ink cartridges and now my printer won't print.

Help
Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 6 of 7 (1,644 Views)

Re: Just changed my ink cartridges and now my printer won't print.

Hi Broker62,

 

What printer do you have?

 

What is the exact error message you getting?

Student
720-G
Posts: 1
Member Since: ‎03-08-2014
Message 7 of 7 (941 Views)

Re: Just changed my ink cartridges and now my printer won't print.

I have just replaced my ink cartridges and now my printer doesn't print black.  I have also done the head cleaning process a couple of times.  The colors work but the black is not.

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