09-25-2013 08:32 AM
I had to replace the black/yellow printhead on my K5400 officejet pro printer a couple of months ago for the first time since purchasing the printer a few years ago.
The printhead appears to have gone again as the printhead light and power light are flashing. I've followed the manual and cleaned the heads, turned the power on & off etc.; all the usual troubleshooting, but to no avail.
Is it possible for the printhead to go again so quickly?
I do do a lot of printing, but no more than I have done since purchasing the printer.
I'm reluctant to fork out for another printhead if this is going to become a common problem, and would rather put the money towards a new printer, but in the meantime, I'm without a printer.
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10-17-2013 06:27 AM
Did you get additional warranty with the replacement printhead? How long ago did you get it?
10-17-2013 08:51 AM
No additional warranty. We purchased the printhead from an ebay seller in July this year.
Since posting my initial message on here, we've purchased a printhead from HP & the printer is working fine.
Hope this one lasts a bit longer than its predecessor!