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Student
Posts: 1
Member Since: ‎01-28-2014
Message 1 of 3 (221 Views)

Last stop: ink system failure

My black ink stopped working after I changed a black cartridge on my C140a All-In-One PhotoSmart printer.  I got alignment errors.  I followed every step to fix the problem.  After soaking and cleaning the print head I get an ink system failure warning.  Now what?

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Provost
Posts: 24,822
Member Since: ‎11-17-2008
Message 2 of 3 (212 Views)

Re: Last stop: ink system failure

Is your printer the Photosmart c410a?  I would suggest removing the printhead, cleaning the electrical contacts and then reinstalling it.  If that does not resolve the issue and your printer is the Photosmart c410a the page here may help.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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Regents Professor
Posts: 7,842
Member Since: ‎11-27-2009
Message 3 of 3 (177 Views)

Re: Last stop: ink system failure

Hi Johnny, just wondering if Bob's suggestion helped resolve this?

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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