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Student
mawkommers
Posts: 1
Member Since: ‎05-26-2012
Message 1 of 2 (447 Views)

Low ink levels after replacing new, original cartridges

I replaced three Officejet Pro 8500 A910 cartridges (original. Y M and C all XL, 940). On the printer support page the ink levels are not at 100%. Nog even after refreshing several times. The yellow even is at 75% and M and C at 90 or so. This is annoying because those cartridges are expensive.

 

Anybody knows what could be the reason for this?

Professor
Daniel_L
Posts: 1,792
Member Since: ‎11-28-2011
Message 2 of 2 (422 Views)

Re: Low ink levels after replacing new, original cartridges

Hello!

 

Try reseating the ink cartridges and then emoving power from the product for about a minute then plugging it back in. Once this is done check the ink levels again to see if the same results are provided.

 

Hope this helps!

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