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05-06-2012 05:28 PM
I am printing everything but it is missing blue color all the time. It happened when I was printing few copies and accidently one of the copy printed without the blue color and ever since everything is without the blue color... I tried all the cleaning and alligning tools. The allignment page is without the blue color as well, so I can't do properly the scan. Maybe If I can download the correct allignement page from somewhere this may help the issue, but I can't find it anywhere to download it from. Please help. The Ink cartridges are both recently new and original HP and the ink levels are more than middle. Could it be the problem that I am using for the moment one 301 color and 301xl black cartridges? Please help!!! (((
07-23-2012 07:29 AM
Hi mony19, what is the warranty ends date on the cartridge? See link below for location of the warranty ends date..