03-04-2013 06:37 PM
The blue and yellow won't print but the black and magenta print fine. I've cleaned printheads, aligned, checked for kinked lines, etc. It can't be printheads if the black and magenta print, could it? Hate to replace them if I don't have to.
03-06-2013 02:12 PM
I have one question for you. Which 8500 printer do you have? The troubleshooting steps differ from model to model.