HP Support Forums
Join in the conversation.
06-08-2012 01:58 AM
I have HP Photosmart C310 All in one printer and I've been using it for quite few months but now I am having problem with it not being able to print black color; whenever i try to print or copy docuements in black it produce blank pages. I have installed new ink catridges and updated the printer firmware but no sucess. When I try to do ink alignment i get an error saying the alignment failed. How can i solve the problem?
Solved! Go to Solution.
06-11-2012 02:23 PM
I'd recommend checking out this article:
This may help you get the issue resolved regarding the alignment failed message and may clear the initial problem as well.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.