06-08-2012 01:58 AM
I have HP Photosmart C310 All in one printer and I've been using it for quite few months but now I am having problem with it not being able to print black color; whenever i try to print or copy docuements in black it produce blank pages. I have installed new ink catridges and updated the printer firmware but no sucess. When I try to do ink alignment i get an error saying the alignment failed. How can i solve the problem?
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06-11-2012 02:23 PM
I'd recommend checking out this article:
This may help you get the issue resolved regarding the alignment failed message and may clear the initial problem as well.
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