Posts: 1
Member Since: ‎06-08-2012
Message 1 of 2 (1,541 Views)
Accepted Solution

My photosmart c310 printer is not printing black ink


I have HP Photosmart C310 All in one printer and I've been using it for quite few months but now I am having problem with it not being able to print black color; whenever i try to print or copy docuements in black it produce blank pages. I have installed new ink catridges and updated the printer firmware but no sucess. When I try to do ink alignment i get an error saying the alignment failed. How can i solve the problem?

Posts: 1,792
Member Since: ‎11-28-2011
Message 2 of 2 (1,512 Views)

Re: My photosmart c310 printer is not printing black ink

Hey forgotten555,

I'd recommend checking out this article:

This may help you get the issue resolved regarding the alignment failed message and may clear the initial problem as well.
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation