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Honor Student
saqqarah1
Posts: 3
Member Since: ‎05-06-2011
Message 1 of 3 (20,125 Views)
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My printer doesn't print black

Hi,

 

My printer is HP Photosmart Plus B210a and when I try to print a black text, the sheet comes out clean (with nothing on it). I tried to copy something too( because I thought that it is a problem with my laptop), but, as the first time, the paper was clean. My black ink cartridge is filled only half and it isn't dry. On the Windows Printer test paper, the logo is printed perfectly, but the text content is not printed. My laptop is running Win7. Please help me.

 

Thank you!

 

Honor Student
saqqarah1
Posts: 3
Member Since: ‎05-06-2011
Message 2 of 3 (20,118 Views)

Re: My printer doesn't print black

And my printer is connected via wireless.

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 3 of 3 (20,062 Views)

Re: My printer doesn't print black

This page may help:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02142902&tmp_task=solveCategory&cc=us&dlc=en&la...

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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