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01-14-2012 06:27 AM
My printer is HP Photosmart Plus B210a and when I try to print a black text, the sheet comes out clean (with nothing on it). I tried to copy something too( because I thought that it is a problem with my laptop), but, as the first time, the paper was clean. My black ink cartridge is filled only half and it isn't dry. On the Windows Printer test paper, the logo is printed perfectly, but the text content is not printed. My laptop is running Win7. Please help me.
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01-18-2012 03:38 PM
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I am a support engineer for HP.
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