Question
Reply
Student
Posts: 1
Member Since: ‎06-14-2014
Message 1 of 2 (138 Views)

My printer isn't printing red! HP Photosmart Premium C309g

It prints yellow instead of red.    This happens every time I install a new megenta cartridge!  I just can't remember how I fixed it last time.  Any ideas?

Reply
0
HP Support Agent
Posts: 8,517
Member Since: ‎09-02-2013
Message 2 of 2 (107 Views)

Re: My printer isn't printing red! HP Photosmart Premium C309g

Hi deborahjadams

 

I am sorry to hear that this is a reoccurring issue. I understand you are unable to print red, but yellow prints in its place.

 

I truest the solutions offered in the following document will help you to resolve the issue; Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.

 

Please let me know if this resolves the issue, or if you require additional assistance. I will watch for your reply, thanks.

 

 

 


Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.

Click the Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!


 


Sunshyn2005 - I work on behalf of HP


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation