Question
Reply
 
Student
sipra
Posts: 1
Member Since: ‎12-20-2011
Message 1 of 2 (17,196 Views)

My printer screen is saying " incompatible print cartridge".

My printer screen is saying " incompatible print cartridge". The printer working well before with the same print cartridge

 

Printer model: HP Photosmart C4480

Window 7-64 bit

Error Message:  " incompatible print cartridge"

 

The printer working was well before with the same print cartridge

Regents Professor
Ciara_B
Posts: 6,371
Member Since: ‎11-27-2009
Message 2 of 2 (17,184 Views)

Re: My printer screen is saying " incompatible print cartridge".

Hi sipra

Try the troubleshooting outlined in the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01442936&cc=us&dlc=en&lc=en&product=3418705&tmp...

 

If this doesn't work then I'd suggest contacting phone support as you may require a replacement cartridge. You can first check the warranty ends date here ...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

Hope this helps

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation