NOn HP INk for HP Envy 4500 (127 Views)
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Student
Lemons
Posts: 1
Member Since: ‎05-04-2014
Message 1 of 4 (127 Views)
Accepted Solution

NOn HP INk for HP Envy 4500

I bought non HP ink for the HP Printer HP sent me for selling me a lemon of a computer. The printer will not print with the non HP ink. Is this legal and is there anything I can do to make the printer print with these cartridges?

Regents Professor
Ciara_B
Posts: 6,134
Member Since: ‎11-27-2009
Message 2 of 4 (87 Views)

Re: NOn HP INk for HP Envy 4500

Non HP ink often doesn't have the same print quality & reliability as original.

 

FYI, some links on this topic if you're interested.....

 

http://www.qualitylogic.com/2009HPinktest.pdf

http://www.buyerslab.com/products/samples/HP-Inkjet-Cartridges-vs-Refilled-Cartridges.pdf

 

 

You could try returning the ink to the place of purchase?

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
TeaLady
Posts: 2
Member Since: ‎05-12-2014
Message 3 of 4 (68 Views)

Re: NOn HP INk for HP Envy 4500

Thanks for your advice. I've returmed the ink. 

Regents Professor
Ciara_B
Posts: 6,134
Member Since: ‎11-27-2009
Message 4 of 4 (66 Views)

Re: NOn HP INk for HP Envy 4500

You're welcome

:smileyhappy:

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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