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Samuel_AS
Posts: 3
Member Since: ‎07-30-2013
Message 1 of 5 (410 Views)
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Need Help : Printing Photo with HP DeskJet 3525 has a light lines @ inc

[ Edited ]

I have problem with new printer,

Anybody can help me because I just have new printer

could you check the result of printer? we can see light lines but anybody can see it and make it bad.

what do I have to do? because just 1 day buy new printer and get problem.

there is warranty 2 years. 

already clean by software, this catrige also new and still full. 

I have tried 3 times to print photo and get same result.

are all printers HP like this when printer photo with good quailty? this photo is taken by Canon 600D.

thank you.

any suggestion can send me email or just reply in this post.

thank you for any help to me.

GBU

 

 

Top Student
Samuel_AS
Posts: 3
Member Since: ‎07-30-2013
Message 2 of 5 (409 Views)

Re: Need Help : Printing Photo with HP DeskJet 3525 has a light lines @ inc

[ Edited ]

http://s18.postimg.org/llhrga89l/Photo_0005.jpg
for large picture, could you open this link and see the lines?
thank you for any support

Regents Professor
jason_h
Posts: 3,962
Member Since: ‎10-09-2012
Message 3 of 5 (388 Views)

Re: Need Help : Printing Photo with HP DeskJet 3525 has a light lines @ inc

Hey Samuel,

 

Typically these lines are caused by print settings.  If you do not have the correct paper type selected in the Printer Preferences option when printing, then the unit will not use the proper timing for printhead cycles across the page.  If the drytime is not correct, then the movement of the printhead will generate the lines seen in this image. 

 

Do you have the full feature software installed on your computer for this printer?

 

What is the Operating System of the computer you are using?

 

For print quality issues I would advise following the steps in the document linked below which will discuss having correct print settings for the job at hand.  I would advise using settings such as: HP Photo Plus or the correct selection of photo paper, correct paper size for the image job, and Best quality for printing.

 

Troubleshooting Print Quality Issues

 

Hope this helps,

Jason

 

 

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Top Student
Samuel_AS
Posts: 3
Member Since: ‎07-30-2013
Message 4 of 5 (378 Views)

Re: Need Help : Printing Photo with HP DeskJet 3525 has a light lines @ inc

Thanks somuch,

 

100% working and correct.

 

THANKS

GBU

Regents Professor
jason_h
Posts: 3,962
Member Since: ‎10-09-2012
Message 5 of 5 (372 Views)

Re: Need Help : Printing Photo with HP DeskJet 3525 has a light lines @ inc

No problem, Samuel!  I am glad to hear that the problem is gone and you are printing as expected.

 

Thank you for your participation in the HP Consumer Support forums.  If you face any future issues or have additional questions please do not hesitate to post again here in the forums!

 

I wish you the best in all your future printing needs and hope you have a wonderful week.

 

Happy Printing,

Jason

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am not an HP employee.
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