Question
Reply
 
Honor Student
Matt_Sarge
Posts: 3
Member Since: ‎05-15-2014
Message 1 of 4 (129 Views)

New HP Cartidge not working

[ Edited ]

I puchased new cartridges recently and have used them a couple of times, but now the printer is saying faulty or missing cartridge, I have cleaned the heads with cotton swap as advised help?

 

printer is HP Photosmart Premium e-All-in-One Printer - C310a

Provost
Bob_Headrick
Posts: 15,613
Member Since: ‎11-17-2008
Message 2 of 4 (116 Views)

Re: New HP Cartidge not working

What exactly is the error message?  If the error is a missing or damaged printhead the document here may help resolve the issue.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Honor Student
Matt_Sarge
Posts: 3
Member Since: ‎05-15-2014
Message 3 of 4 (113 Views)

Re: New HP Cartidge not working

The following ink cartridge is missing or damaged

Honor Student
Matt_Sarge
Posts: 3
Member Since: ‎05-15-2014
Message 4 of 4 (88 Views)

Re: New HP Cartidge not working

The following ink cartridge is missing or damaged

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation