No red on C7280

[troutmaster71]

Guess what,

I can't print red either after doing all the resets, cleans and tests, on my (out of warranty) C7280.

After much online research, I realise this is a common problem for C7280 users (possibly other HP printers too?)

so surely there is a fundamental issue here, that HP aren't bothering to help with.

Has anyone fixed this? Is it a software issue? HELP please!

Can't believe HP want to charge to speak to their 'technicians', who will not necessarily resolve the problem.

Thanks

[Ciara_B]

Hi troutmaster71

You can check if you have the latest SW / driver by checking this link

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3204785&

For missing color issues, try the troubleshooting issues outlined in the document below

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00661640&lc=en&cc=us&dlc=en&product=3204785

Hope this helps

Ciara