06-25-2013 12:35 PM
I keep getting the message that "Non-HP cartridges are installed"
I am fully aware of this and do not need to keep getting notified evertime I print something. I know that this is just HP trying to get us to use their cartridges because they are so much more expensive and that they will continue to bother me until I submit .. .so is there a way to just turn this message off.
How do I turn this off?
06-26-2013 09:52 AM
Sorry that you are having a problem with the "non-HP cartridge" error message.
There is no way to get rid of this error notification. It will only go away when a geniune HP cartridge is placed inside the printer.
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
I work for HP